Where First Impressions

Become

5-STAR Stays

Hospitality isn’t a task. It’s a mindset.

Full-service property & short- / mid-term rental management.

Serving all of New Hampshire.

Book a Consultation

Experience you can TRUST. Care you can FEEL.

I’m Michele Roy.

I’ve spent 20+ years in Hospitality and Operations
From Cleaning Rooms to Managing over 250 Furnished Rentals
To Leading Operations Teams

I don’t just manage properties.

I create 5-star guest experiences

that lead to Repeat Bookings.

From Yellowstone to New Hampshire — Hospitality is in my DNA.

My journey started at the Old Faithful Inn in Yellowstone National Park, where I fell in love with places, people, and the magic of great stays. From there, I built my career across Memphis, TN, 4 Corners Area, Colorado, Salt Lake City, Utah, and Boston, MA - cleaning rooms, working front desk, back office, and eventually becoming an assistant manager of a hotel. At one point in my early career, I was even working at three hotels in Southern Colorado at once. I earned a degree in Travel, Tourism & Resort Management, joined one of the top Corporate Housing Companies in the country, and oversaw more than 250 active furnished rentals. I eventually moved to the Boston office and became Operations Manager with another Corporate Housing Company in the city. After years across the country, I returned to New England — and to the work I love most: creating spaces that feel like home for guests and stress-free for owners.

“I love New Hampshire because it gives me the best of everything — ocean, lakes, mountains.”

Mission

To create spaces where people feel at home — even when they’re far from it.
Short-term and mid-term rentals aren’t just bookings.
They’re temporary homes for real people experiencing real life.

My mission is simple:

Remove stress. Create comfort. Deliver 5-star stays.

Values

Hospitality without shortcuts
Everything matters — the details, the follow-through, the communication.
Ownership mindset
I manage every property as if I were signing the mortgage myself.
Do what you say you’ll do
Follow-up and follow-through build trust — always.
Anticipate needs before someone has to ask
Comfort is proactive, not reactive.
People over processes
Human first. Business second. Always.

Short-Term Rental Management (Airbnb / VRBO)

✔ Listing optimization & pricing strategy
✔ Guest messaging (7am–9pm)
✔ Cleaner scheduling & turnover checklists
✔ Inventory tracking & restocking
✔ Maintenance coordination
✔ Post-stay inspection & claims support

Mid-Term Stays (30+ Days / Traveling Professionals)

✔ Placement for travel nurses & corporate stays
✔ Furnished readiness checklist
✔ Request & extension support
✔ Clear house rules & expectations

Long-Term Property Management

✔ Make-ready & listing preparation
✔ Showings, applications, screening
✔ Lease support & move-in coordination
✔ Resident communication & maintenance follow-through

Ready to take your property to the next level?

Book a 60-minute Consultation

In-Person or Virtual.

Book a consultation

Contact Us

Have questions? I’m here to help.

📧 michele@firstimpressionspropertyservices.com

📞 781-605-7201

Serving all of New Hampshire

Short-term + Mid-term + Long-term Rentals

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